Relief eligibility criteria:
  • Living with anxiety, depression and/or bipolar disorder (with or without DX).
  • Must be 18 years of age or older.
  • Desire to engage in an ongoing personalized self-management process.
  • Commit to every-two-week topic sessions at a cost of $99/session.
  • Commit to a follow-up call the week following the individual topic session.
  • Each session must be paid for before the 20-minute follow-up call, every two weeks. In the case of non-payment, the following session will be cancelled.
  • Have an email address (communications with Relief + confirmation of all session dates + creation of the user on the virtual platform).
  • The user must have a certain level of technological fluency for the individual support approach (access to psycho-educational content via the online platform).
Cancellation policy:
  • A maximum of two (2) sessions may be cancelled during the process.
  • There is no charge for cancelling a session at least 72 working hours before the scheduled time. The social health worker may offer to reschedule the appointment if availability permits.
  • Regardless of the reason, if a session is cancelled with less than 72 working hours' notice, an administration fee of $99 will apply. It will not be possible to reschedule. 
  • A delay of more than 10 minutes will be considered an absence with less than 72 working hours' notice.

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Payment
Fee of $99 for the first 50-minute session on “My current self-management portrait.”

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